THE SERVICES

SALVAGE MANAGEMENT PROPRIETARY LIMITED ("ASM")

ASM is an auto salvage company which:

  • acquires accident damaged vehicles at competitive rates based on:
    • fixed rates for codes 2, 3 and 4 and
    • an optional profit share
  • recovers stolen vehicles nationally.

Accident damaged vehicles are acquired from insurance companies at pre-determined rates (contracted percentages of Mead and McGrouther retail values) based on assessor indicative code allocations.

ASM provides the following services for insurance companies:

  • the release of vehicles from third party storage and
  • the dealer stocking of those vehicles.

ASM sells the vehicles acquired to a customer base comprising predominantly panel beaters (including vehicle rebuilders) and on auction.

ASM operates nationally from sites in Johannesburg (10 000 sm), Cape Town and other strategic locations.

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OXFORD CLAIMS SUPPORT SERVICES PROPRIETARY LIMITED ("OCSS")

OCSS provides motor repair assessing services nationally to the insurance industry through a team of highly experienced in-house and outsourced assessors.

OCSS performs:

  • digital assessments (based on information submitted via a web based workflow system)
  • physical assessments (where appropriate)
  • repair management
  • repair cost management;
  • work in progress audits and
  • post repair audits.

using:

  • its own assessing staff or
  • sub-contracted assessors outside of Gauteng.
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OXFORD CLAIMS AND LEGAL SERVICES PROPRIETARY LIMITED ("OCLS")

OCLS provides:

  • claims administration services using web-based technology
  • Manages third party defences and
  • Manages third party recoveries

for short-term insurers and intermediaries to provide improved control, management and service delivery of all legal claims matters.

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OXFORD CLAIMS PROCUREMENT SERVICES PROPRIETARY LIMITED ("OCPS")

OCPS procures the following services of select suppliers and service providers on behalf of insurance companies:

  • motor glass replacement
  • household glass replacement
  • auto spares
  • motor panel repair and
  • various household goods suppliers.

The procurement process is designed to obtain greater control of the insurers' spend and simultaneously provide an improved claims service.

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OXFORD LOSS ADJUSTERS PROPRIETARY LIMITED ("OLA")

OLA is a non-motor claims assessment company which provides to insurers and intermediaries a national service through a team of in-house and outsourced loss adjusters services.

Services include:

  • the loss adjusting (quantum and merit verification) of non-motor claims
  • claims case management
  • management of the replacement process and
  • cost management using a web-based infrastructure.